Motivational Leaders: Michael Dell

28 July 2021
Michael Dell helped launch the personal computer revolution in the 1980s with the creation of the Dell Computer Corporation, now known as Dell Inc.

A hard worker, Dell landed a job washing dishes at a Chinese restaurant at the age 12 so that he could put away money for his stamp collection. A few years later he harnassed his ability to sift through data to find new customers for newspaper subscriptions for the Houston Post, which earned the high school student $18,000 in one single year.

Intrigued by the expanding world of computers and gadgetry, Dell purchased an early Apple computer at the age of 15 for the strict purpose of taking it apart to see how it worked.

It was in college that Dell found the niche that would become his boom. The PC world was still young and Dell realized that no company had tried selling directly to customers. Bypassing the middleman and the markups, Dell tapped his savings account for $1,000 and started building and selling computers for people he knew at college. His emphasis, however, wasn't just on good machines, but strong customer support and cheaper prices. Soon, he had accounts outside of school and it wasn't long before Dell dropped out and focused all his efforts on his business.

The numbers proved staggering. In 1984, Dell's first full year in business, he had $6 million in sales. By 2000, Dell was a billionaire and his company had offices in 34 countries and employee count of more than 35,000. The following year, Dell Computer surpassed Compaq Computer as the world's largest PC maker.

Overall, Dell's first 20 years proved to be one of the most successful businesses on the planet, surprising such titans as Wal-Mart and General Electric. Dell's story is so compelling that, in 1999, he published a best-selling book about his success, Direct from Dell: Strategies That Revolutionized the Industry.
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